Our custom graphics are professionally designed visuals created in Adobe suite. We use your brand colors, fonts, and logo to create engaging images for your posts, ensuring a consistent and professional look. We do not include stock photography purchases in the base package.

You do! Once the content is created and delivered for your account, you are the full owner. We only retain the right to use it in our portfolio (with your permission) to show other potential clients examples of our work.

We make it easy! Once you sign up, we'll onboard you to our project management tool (Freshdesk) where you can approve content, provide feedback, and message your dedicated manager. We also schedule a quick monthly call to discuss strategy.

We can typically get started within 3-5 business days after the onboarding call and receipt of your first payment. The onboarding process includes a strategy session, access gathering, and content planning to ensure we start strong.

We’ll need access to your social media accounts (as a Contributor or via temporary login—we never need your personal password), your brand assets (logo, fonts, color codes), and some time for a quick onboarding call to understand your business and goals.

Absolutely. All content is uploaded to a shared content calendar for your review and approval before anything is scheduled. We require a 48-hour window for you to provide feedback to keep our schedule on track.

No. We work on a month-to-month basis because we believe in earning your business every single month. We do require a 30-day notice for cancellation. For clients who wish to commit longer, we offer a 10% discount on 3-month pre-paid plans.

We accept payments through Stripe, Paypal and Bank Transfer.

We require a monthly advance payment to secure your spot in our content calendar and allocate our resources (designers, writers, strategists) to your account. This is a standard practice in the industry.

No we do not charge any setup fee or have any hidden costs.

Social media is a long-term game. You will see activity (consistent posting, engagement) immediately. However, tangible results like significant follower growth and consistent lead generation typically take 3-6 months of consistent effort. We focus on sustainable growth, not vanity metrics.

Not necessarily. We will develop a content strategy based on our onboarding call and your industry. However, we strongly encourage you to share ideas, customer questions, and behind-the-scenes glimpses, as this often leads to the most authentic and engaging content.

We've worked with a wide variety of businesses. The onboarding call is crucial for us to deep-dive into your world. We also commit to researching your industry and competitors to ensure our content is relevant and effective.

Yes! We offer Facebook/Instagram (Meta) Ad Management as a separate add-on service. This involves a management fee on top of your ad budget. Let's talk on a strategy call to see if it's a good fit for your goals.

You can upgrade, downgrade, or add platforms at any time! We simply prorate the difference for the following month. We aim to be as flexible as possible to meet your evolving business needs. Just notify us before your next billing cycle.