The festive season is knocking on our doors. And it’s no secret that consumers are on a shopping spree during this time.
Thus, for many businesses, the holiday season comprises the bulk of their annual sales.
However, the holiday season also brings fierce competition. Your competitors are leveraging their online marketing plans and gearing up to lure prospective customers through a carefully crafted marketing strategy.
So, have you evened out the playing field? Are you armed with your festival marketing strategy?
If not, we are here to help!
We have compiled a list of 12 tried and tested festival marketing strategies to ensure your customers shop from you until they drop!
So, keep calm and keep reading.
Table of contents
• Optimize for mobile shopping
• Provide exceptional customer service
12 tips and tricks for your festival marketing strategy
The festive season offers a unique opportunity for customers to engage with their target audience. Thus, savvy marketers need to employ a range of festival marketing strategies, tips, and tricks that not only capture the holiday spirit but also drive sales and foster customer loyalty.
Source: Localiq
Below we explore some invaluable festive marketing tips and tricks that help you capture the holiday spirit as a business and also drive sales.
Thus, whether you are a small start-up or a mega-corporation, these insights will help you navigate the festive marketing landscape with confidence and creativity.
1. Understand your audience
Festive marketing is all about understanding your audience. Who are your target customers?
Are you looking to grab the attention of Halloween shoppers? Or is it Dusshera and Diwali revelers? Do you fancy your Black Friday customers or your Christmas and New Year spenders?
You need to understand your audience before you can craft a solid marketing strategy.
By reaching out to shoppers at the perfect time during their holiday shopping, you can make your advertising efforts more effective and give people better ads.
You can also engage with your customers through surveys, feedback forms, or social media polls. Ask them about their holiday shopping habits, what they look for during this season, and their preferred communication channels. This direct feedback can be invaluable for crafting targeted campaigns for your festival marketing strategy.
2. Festive themed content
Festive marketing without festive-themed content? Sounds boring right?
Festive content helps your brand connect with the holiday spirit, making it more relatable to your audience during this time of the year.
Moreover, festive marketing-themed content creates an emotional engagement with your audience which invokes positive emotions that directly lead to an increased engagement with your content.
For example, Starbucks created a custom message for Christmas.
Some ideas to incorporate for festive-themed content are:
• Festive videos
You can create short videos that showcase your products or services in a festive setting. You can also try incorporating holiday music and themes into your video content.
• Blog posts
Write blog posts that offer holiday tips, gift ideas, or heart-warming holiday stories related to your brand or industry. Try to share helpful information that your audience can use.
• Infographics
Design infographics that visually represent holiday statistics, trends, or fun facts related to your industry. Infographics are easily shareable and can attract attention on social media.
• Holiday contests
Organize holiday-themed contests or giveaways on social media. Encourage user-generated content, such as photos of customers using your products in festive settings.
• Social media posts
Decorate your social media profiles with festive banners and profile pictures. Share daily or weekly festive tips, trivia, or countdowns to the holiday.
Starbucks redesigned their Twitter banner for Halloween.
Another great way to prepare for your festival marketing strategy is through revamping your website. You can try giving early access to customers who sign-up in advance, creating custom messages for festivities and also giving custom coupon codes.
3. Exclusive festive offers
Your competitors are giving out festive offers left and right. And so should you. Gifts and giveaways significantly boost your marketing efforts. After all, who doesn’t like freebies?
Some benefits of festive offers like gifts, discounts, freebies and giveaways are:
- Giving out branded gifts boosts brand recognition and spreads the word about your company.
- Offering gifts to customers strengthens relationships, boosts loyalty, and encourages them to come back.
- High-quality, meaningful gifts enhance your brand’s image and reputation, especially when they align with your brand’s values and message.
Gifts also help to increase your average order value and are a great way to align your brand with the festival season.
4. Optimize for mobile shopping
You need to get your mobile app optimized (or create an app if you don’t have one) this holiday season.
Here’s why!
Source: Martech
Need more convincing?
Customizing your mobile app during the festive season can be a great way to showcase the festive spirit to your users.
For example, Walmart revamped its entire SEO strategy for mobile devices and also gave a sneak peek of their holiday deals to users who downloaded their app.
Some ways in which you can customize your mobile phone for the holidays are:
- Revamp your app’s look with festive designs, colors, and graphics.
- Add festival-related features like exclusive content, deals, or rewards.
Mobile marketing during the holiday season capitalizes on increased mobile device usage. By making your mobile app special during holidays you can create a more enjoyable experience for your users. It’s a great way for you to drive holiday sales and revamp your festival marketing strategy.
5. Email marketing
A powerful tool to leverage your brand in this holiday season is Email marketing!
During the holidays, stores send shoppers lots of deals. That’s why people often check their email at this time. They do it to find good discounts and save money.
Source: Campaign Monitor
Email marketing during the festive season drives direct communication between your brand and your customers in the following ways:
• Promotions and Discounts
Email is an ideal medium for sharing holiday promotions, discounts, and exclusive deals. This can incentivize customers to make purchases and take advantage of limited-time offers.
• Brand Awareness
Holiday-themed email campaigns can reinforce brand awareness and create a festive brand image. Consistent and well-designed emails can leave a positive impression on customers.
• Customer Loyalty
By showing appreciation for existing customers with exclusive offers and thank-you emails, businesses can strengthen customer loyalty and encourage repeat purchases.
• Customer Engagement
During the holiday season, people are actively looking for gift ideas and deals. Email marketing allows businesses to engage with customers by providing them with relevant content, product recommendations, and special offers.
Source: Disruptive Advertising
From sending out personalized newsletters to writing festive greetings and quotes, a lot can be done with newsletters.
Start your email festive marketing campaigns early in October or November to help customers plan their holiday shopping. Focus on Dusshera, Black Friday, and Cyber Monday by sending promotional emails a few days before and on these significant shopping days.
Also, reach weekend shoppers with emails on Saturday and Sunday mornings, and target midweek days like Tuesday and Wednesday for optimal open rates.
6. Collaborate and partner up
According to reports from Insider Intelligence, over 88.7% of marketers will use influencer marketing by 2026.
Leveraging influencers in your festive marketing campaigns can enhance your company’s visibility by tapping into their extensive follower networks.
Influencers possess a pre-existing social media presence, making them valuable in effectively delivering your message to the targeted audience.
The brand Armani Beauty often partners up with Instagram influencers who tag their products in their posts, further increasing the brand’s reach and awareness.
Source: Businesswire
Influencer marketing during the holiday season can be a powerful tool to boost brand visibility, engagement, and sales.
By planning carefully, working with the right influencers, and creating authentic and festive content, you can make the most of this festive time of year to connect with your target audience.
7. Social media campaigns
Social media marketing during the holiday season is crucial because it allows you to connect with your audience when they are most active and engaged.
It provides opportunities for promotion, engagement, branding, and customer support that can significantly impact your holiday sales and overall brand perception.
Some ways to leverage social media as a part of your festival marketing strategy are:
• Engagement Opportunities
Social media provides a platform for engaging directly with your audience. You can create interactive content like polls, contests, and Q&A sessions which foster a sense of community and trust around your brand.
• Promotion and Sales
Social media platforms are excellent for announcing and promoting holiday sales, discounts, and special offers. You can reach a wide audience quickly and even target specific demographics with paid advertising. From stories to social media posts, there are plenty of ways to drive your holiday campaigns on social media for your festival marketing strategy.
The second biggest market for digital ads are social media platforms
Source: Statista
• Festive Branding
Customizing your social media profiles and posts with holiday-themed graphics, messaging, and hashtags can give your brand a festive and relatable image. This can help create an emotional connection with your audience.
8. Localize your marketing
In the world of marketing, there is no one-size-fits-all solution. Thus, it’s crucial to recognize the importance of localizing your marketing efforts. Understanding local traditions and festivals can make a significant difference in the success of your campaigns.
Localization results in the following:
Source: Weglot
Thus, customizing your festival marketing strategy is essential because of the following reasons:
• Embrace Local Traditions
Acknowledge diverse holiday traditions globally to respect and connect with local communities, enhancing your brand image and local ties.
• Personalized Connection
Create custom campaigns that revolve around local festivals and traditions.
For example, Dunkin Donuts created a banner for the Indian festival Dussehra.
• Resonate through Culture
Tailor your content to tap into local sentiments. This fosters a deeper connection beyond sales and showcasing your brand’s role in celebrations.
• Capture Seasonal Trends
Stay ahead of regional holiday trends by localizing marketing efforts, and demonstrating your brand’s relevance and adaptability.
Localizing your marketing efforts for the holiday season is not just a strategy; it’s a demonstration of respect and appreciation for the diverse communities you serve. It’s about creating meaningful connections and resonating with your audience on a personal level.
9. Retargeting and Remarketing
Your customers didn’t purchase on their first visit? Try remarketing.
Retargeting and remarketing strategies can be a powerful tool for festive marketing. By leveraging cookies and pixels, businesses can retarget potential customers who have previously shown interest in their products or services.
Source: Klienboost
This personalized approach rekindles their interest and can lead to higher conversion rates during the holiday season.
Additionally, remarketing to past customers with exclusive festive deals nurtures loyalty and also drives repeat purchases.
This combination of retargeting and remarketing ensures that your brand remains memorable to them and can be helpful for you during the festival shopping frenzy.
10. Provide Exceptional Customer Service
Your customer service might be great. But is it exceptional?
Providing exceptional customer service during the festive season is paramount for your festive marketing.
Source: Hubspot
Source: Khoros
Source: Salesforce Research
So, how do you offer exceptional customer service?
Ensure quick response times to meet the high demand, addressing inquiries and issues promptly. Additionally, consider offering extended return and exchange policies for festive purchases, giving customers peace of mind and enhancing their holiday shopping experience.
These measures not only boost customer satisfaction but also reinforce your brand’s commitment to quality service during this crucial time of year.
So, how do you offer exceptional customer service?
Ensure quick response times to meet the high demand, addressing inquiries and issues promptly. Additionally, consider offering extended return and exchange policies for festive purchases, giving customers peace of mind and enhancing their holiday shopping experience.
These measures not only boost customer satisfaction but also reinforce your brand’s commitment to quality service during this crucial time of year.
11. Plan and Schedule in Advance
Planning and scheduling in advance is a cornerstone of successful holiday marketing.
Early planning is crucial as it allows businesses to capitalize on the festive rush effectively.
By anticipating trends, creating compelling content, and organizing campaigns well ahead of time, you can stay ahead of competitors and meet your customer demands seamlessly.
Using scheduling tools is another vital component of this strategy. These tools enable the automation of social media posts, email campaigns, and advertisements, ensuring that marketing efforts run smoothly even during the busiest times.
This proactive approach will allow you to deliver a more tailored and engaging experience to your audience, resulting in a more successful and stress-free holiday marketing campaign.
12. Monitor and adjust
Holiday marketing success hinges on the ability to monitor and adjust your strategies in real-time. Constantly keeping an eye on analytics is imperative to comprehend what’s working and what’s not during the festive season.
More than 50% of business leaders use social media data and insights to help shape their company’s strategy.
Source: Sproutsocial
Analytics provide valuable insights into consumer behavior, campaign performance, and conversion rates. They help identify which marketing channels, messages, or offers resonate most with your audience.
Some key performance indicators (KPIs) to track are:
• Click-through rates
• Conversion rates
• Engagement levels
This gives you gain a clear understanding of what’s driving results and what needs improvement.
Moreover, you need to make real-time adjustments based on these insights like shifting ad spending to high-performing channels, tweaking messaging to better match customer preferences, or responding to emerging trends.
Final thoughts
In the world of commerce, the festive season offers a unique opportunity to shine and connect with customers in a meaningful way.
So, as you prepare for your festive marketing strategy, armed with these tips and tricks, may your holiday season be filled with success, engagement, and the joy of connecting with your customers in the spirit of celebration.
Transform your holiday seasons into profit seasons with Nico Digital! Let’s create unforgettable festival and holiday marketing campaigns together. Contact us now to ignite your brand’s success.